In September 2021 one of our projects “EU4ResilientRegions – Special Assistance Programme Ukraine” has launched a partnership with Caritas Ukraine to offer comprehensive training to social workers and managers of social institutions, especially in eastern and southern Ukraine. Caritas Ukraine will conduct trainings for 1,200 social workers and 300 managers of social institutions in up to 84 communities in 10 regions. With the knowledge and skills from the trainings, social workers will be able to provide clients, especially vulnerable groups, with better social services and care. The agreement with Caritas Ukraine is worth EUR 510,700.

“Communities are only as resilient as their most vulnerable members. This is why the European Union is happy to work with the GIZ and Caritas to strengthen the capacities of social workers and those providing home care and palliative services in the focus hromadas of our new EU4ResilientRegions programme. One of the key lessons drawn from the COVID-19 pandemic all over the world is the need to value and support care professionals better and we want to contribute to this aim”, said Nadiya Vertebna, Programme manager at the European Union Delegation to Ukraine

The curriculum for the managers of social institutions targets heads or deputy heads of social department and of social institutions. The three modules encompass 18 hours on basics of the organisation of social services provision hromadas, the fundamentals of the budgeting of social services, and the involvement of local non-governmental organisations and volunteers to social services provision.

“This project is very important for the employees of social services institutions because until the end of 2021, all territorial communities are obliged to organise new structures, staff them with employees and provide services in the corresponding territory. As a result, there is a high demand for improved knowledge in the provision of social services and the management of such institutions”, Oleksandra Goncharova, Project Advisor of the German Corporation for International Cooperation, commented.

The first online sessions will begin mid-December 2021 and continue until early 2023. Trainings for each participant consist of several modules and hours of practical content. Topics range from the standards of palliative care and observation, the standards of home care and observation to overcoming the «professional burnout» syndrome.

“Together we will strengthen the capacity in the sphere of social services, as well as in improving the quality of social services so that every person in need can establish themselves in their dignity and live a dignified life”, said Dzvenyslava Chaykivska, Secretary General of Caritas Ukraine.

Background information: The “EU4ResilientRegions ─ Special Assistance Programme Ukraine” is part of a EUR 30 million EU action that aims to enhance Ukraine’s resilience overall and to hybrid threats explicitly and contribute to strengthening its reform progress and country-wide societal cohesion. The project is worth EUR 10 million and will support local communities notably in eastern and southern Ukraine.


The action also intends to respond to destabilisation factors like the COVID-19 pandemic and its societal and economic impact. It targets key resilience components of social capital, human security and information integrity in the identified target regions.


The “Special Assistance Programme for Ukraine” started in November 2019 for the government-controlled areas of Luhansk and Donetsk regions. Since 2020, the project has worked with 20 municipalities in Donetsk and Luhansk regions (GCA). The project is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented by the Gesellschaft für Internationale Zusammenarbeit (GIZ). The political partner on the Ukrainian side is the Ministry of Reintegration of the Temporarily Occupied Territories of Ukraine.