Ukraine is in the middle of the healthcare  reform. The new public health system focuses on disease prevention rather than treatment and makes family doctors an entry point for every patient. Citizens do not need to wait in line for an on-call doctor anymore, they can now choose their own family doctors regardless of the home address and based solely on doctors’ competences. Family doctors, in their turn, become more motivated to improve their skills and gain new ones to adapt to changes. Moreover, they become financially rewarded for the number of patients they get.

Based on medics’ needs, GIZ jointly with local NGOs organized various trainings to support medical professionals. Gaining computer skills was essential as prior to the reform, doctors or nurses barely needed to use computers for their work. This has changed a lot as people can now choose a family doctor online or get an appointment at the clinic. In addition, medics can manage their schedules and work with patients’ databases with the help of computers.



Medical professionals also attended communications trainings as now they’ve become more active in promoting public health via press and social media channels. Since family doctors are often giving first aid on call, they attended short courses to advance their first aid skills using up-to-date equipment. Last but not least a specific course for nurses has been designed to teach them how to provide counselling and advice for patients to prevent communicable and non-communicable diseases, which goes in line with the reform.

 “We quickly responded to the needs of doctors and nurses and developed an educational programme for them. All our activities were aimed to solve burning issues for medical staff and we are proud of our results and achievements”, – said Olga Pushina, project manager, NGO “Healthy person – healthy society”

Overall around 1000 doctors and nurses have already been trained in the course of GIZ work in Eastern Ukraine and the number is only growing. It allows almost 1 million people in the east of Ukraine to receive better medical services. Moreover, GIZ supports medical institutions with technical equipment, including diagnostic instruments for early disease detection and modern doctors’ medical bags. Jointly with partners, further trainings are being developed in public health and palliative care. Medical centres will also be equipped with 60 defibrillators which will allow quicker first aid response.